Privacy Policy

Welcome to Velocity Motors and Wheels ("Company", "we", "our", "us"). We operate VelocityMotorsAndWheels.com, a platform where we sell high-quality used auto parts and provide support services. This Privacy Policy explains in detail how we collect, use, store, and protect your information when you interact with our website or contact us.

Last Updated: 22-11-2025

1. Information We Collect

We collect several types of information to provide our services effectively and securely. These include:

A. Personal Information

When you place an order or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Vehicle details such as VIN, model, year, engine type

B. Payment & Transaction Data

To complete an order, we collect:

• Order details
• Merchant verification data
• Payment confirmation (handled by PCI-compliant payment gateways)
• Refund or return request details

C. Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Cookies, tracking pixels, analytics data

2. How We Use Your Information

Your information is used for the following purposes:

• To process, confirm, and deliver orders
• To generate invoices and maintain order history
• To provide customer support and respond to inquiries
• To maintain security and prevent fraud
• To improve website performance, user experience, and product offerings
• To run advertising and retargeting campaigns using cookies
• To send order updates, promotional messages, and service notifications

3. Sharing Your Information

We never sell your personal information. However, we may share your data with trusted third parties for the purpose of:

• Processing payments (merchant gateways, banks)
• Shipping and logistics services
• Email delivery and customer communication tools
• Analytics and advertising networks (e.g., Google Analytics)
• Legal compliance when required by law

4. Payment Security & Merchant Compliance

We follow strict industry-standard guidelines to protect financial data. All payments are processed through PCI-DSS compliant gateways. We do not store full debit/credit card numbers on our servers. Fraud protection systems may automatically review transactions to ensure safety.

5. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to improve your browsing experience, track website performance, store user preferences, and run remarketing campaigns. You may disable cookies through your browser settings, but some features may not function properly.

6. Data Protection & Security

We use encryption, secure server environment, and monitoring tools to protect your data. While we take strong precautions, no system is 100% secure. We encourage you to maintain strong passwords and avoid sharing sensitive information unnecessarily.

7. Your Rights & Choices

You may request the following at any time:

• Access to your stored data
• Correction of inaccurate information
• Deletion of personal data (where legally allowed)
• Opt-out from marketing messages
• A copy of your stored personal information

To request any action, please contact us.

8. Data Retention

We retain your information as long as necessary for business operations, legal requirements, taxation, and customer support. Personal data not needed for ongoing operations is securely deleted.

9. Third-Party Links

Our site may contain external links. We are not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

We do not knowingly collect data from individuals under age 13. If such data is discovered, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy to reflect new laws, technologies, or business practices. Updated versions will be posted on this page with a new date.

12. Contact Information

If you have questions about this Privacy Policy or want to request data-related actions, contact us:

Email: info@velocitymotorsandwheels.com
Phone: +1 (888) 895-6668

© Velocity Motors and Wheels